We want you to feel good about your treatment moment at Pre-. That's why we'll aim to address any issues with your treatments. Our Normal polish manicure is guaranteed for up to 24 hours after your treatment. Our Gel manicure is guaranteed for up to 48 hours after your treatment. If you bring your own gel or normal polish for use during your treatment, our longevity guarantee is void.
If you notice chips or lifting within this time, please email us at firstname.lastname@example.org and provide us with photos and a description of the issue. Then we will schedule you for a repair service as soon as possible. The repair will address the specific issue, will not repeat the original treatment steps and cannot be used to change a colour.
It is not possible to substitute a repair service for a refund or any other service. In accordance with Pre Salons' fair usage policy, this policy can be limited or revoked temporarily or permanently at any time.